134 Privacy Policy — Malaysia User Data Protection
This page explains how the 134 platform collects, stores, uses, and protects the personal information of users who register for and use our services in Malaysia.
Information We Collect
When you register and use the 134 platform, we collect several types of information to ensure a smooth and secure experience. This includes:
- Account information — username, email address, phone number, and details provided during registration.
- Device and browser information — device type, operating system, browser type, IP address, and screen resolution, collected for platform optimisation purposes.
- Payment information — records of deposit and withdrawal transactions in MYR. We do not store payment card details directly; all transactions are processed through secure payment gateways.
- Cookies and session data — small cookie files stored on your device to identify your login session and display preferences.
- Usage data — a record of pages visited, session duration, games played, and general platform interactions, used for internal analytics.
All information collected is used solely for platform operations, payment processing, customer support, and improving the user experience.
How Your Information Is Used
134 uses the information collected for the following purposes:
- Processing account registration and verifying user identity.
- Processing deposits, withdrawals, and financial transactions in MYR.
- Providing effective customer support whenever you reach out to us.
- Sending notifications related to your account, security, and transaction activity.
- Detecting and preventing fraud, account misuse, and suspicious activity.
- Improving platform design, navigation, and the mobile experience.
- Complying with legal obligations and the requirements of relevant authorities in Malaysia.
We do not use your information for third-party marketing without your consent.
Cookies & Session Tracking
The 134 platform uses cookies to keep core functions running properly, including maintaining your login session and saving your language display preferences. The cookies used are:
- Session cookies — automatically deleted when you close your browser.
- Persistent cookies — stored for a limited period to recognise your account on future visits.
- Internal analytics cookies — used to understand usage patterns and improve the platform. This data is not shared with any third parties.
You can disable cookies through your browser settings, though this may affect the platform's login and navigation functionality.
Data Storage & Security
All personal information collected by 134 is stored on encrypted, secured servers. Connections between your device and our servers use industry-standard SSL/TLS protocols to ensure data cannot be intercepted in transit.
Access to user data is restricted to authorised personnel only and governed by strict internal access controls. We conduct regular security reviews to ensure our data protection systems remain current.
Inactive account data will be retained for the period required under Malaysian law, after which it will be securely disposed of.
Sharing Information with Third Parties
134 does not sell, rent, or share users' personal information with third parties for commercial purposes without your consent. However, in certain situations, information may be shared with:
- Payment processors — to enable deposit and withdrawal transactions in MYR to be processed securely.
- Relevant authorities — where required by Malaysian law, a court order, or a relevant regulatory body.
- Technical service providers — companies that assist with platform hosting, security monitoring, and technical support, subject to strict confidentiality agreements.
In all of the above cases, information sharing is limited strictly to what is necessary and does not exceed the stated scope.
Your Rights as a User
As a 134 platform user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold on your account at any time.
If any information we hold is inaccurate or out of date, you may contact us to have it corrected.
You may request the deletion of your account and personal information, subject to any applicable legal obligations.
To exercise any of the above rights, please contact our support team by email at [email protected], clearly stating your request.
Privacy Policy Changes
134 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. The latest version will always be available on this page, with the effective date displayed.
Your continued use of the 134 platform following any changes to our Privacy Policy constitutes your acceptance of the updated version. Where changes are significant, we will make reasonable efforts to notify users via in-platform notifications or their registered email address.
If you have any questions regarding this Privacy Policy or how we handle your data, please contact customer support at [email protected]. You may also visit the FAQ for further information on account security and user privacy.
Your Privacy, Our Priority
134 is committed to protecting the personal information of every Malaysian user. Register or log in to enjoy a safe and transparent gaming experience.
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